What do we do?

Established in 1991, Monitoring and Control Laboratories (MCL) is one of Southern Africa’s leading suppliers of superior quality laboratory instrumentation, consumables, chemicals, glassware and allied products to the Industrial, Chemical, Petrochemical, Research, Educational, Food and Beverage, Agricultural, Environmental, Water, Mining, Materials Testing, Medical and Pharmaceutical industries.

MCL offers outstanding after sale service and prides itself on its highly professional team, strong product knowledge and reliability.

SALES

Sales are handled on a direct regional basis from the companies three branches in Gauteng, Cape Town and KwaZulu Natal as well as the companies Export Division focused solely on Sub-Saharn markets.

MCL sets rigid performance targets for its sales staff and service engineers. Most of our staff are trained specialists in specific products lines.  MCL conducts seminars and workshops on a regular basis and visit overseas suppliers frequently for product and technology updates, market overviews and strategy meetings.

MARKETING

MCL advertises extensively in local laboratory, chemical, water, mining, petrochemical, food and beverage journals.  We participate in a number of local and regional exhibitions including Lab Africa, Electra Mining, Afriwater (WISA), SASTA (sugar industry), Food & Pharmaceutical Exhibitions as well as company, institution and university exhibitions. We also attend international trade fairs on a regular basis.  MCL also produces company newsletters and flyers.

SERVICE AND REPAIRS

We believe that our outstanding technical support and service is key to our success in the market. Technical and after sales support and service is available for the full range of products that we supply. We operate a fully equipped service department at our head office in Johannesburg and at our branches in KwaZulu Natal and Cape Town. Our Service Technicians are able to travel to any area both locally and within the Southern African region.

SANAS ACCREDITED LABORATORIES

We operate SANAS Accredited laboratories for temperature and viscosity calibrations.  Our calibration facility complies with the general requirements of ISO/IEC 17025:2005.

GROWTH STRATEGY

MCL has made huge inroads into the laboratory supplies market in Southern Africa, achieving an average annual real growth of around 20%. The company is now a formidable leader in the laboratory market on all levels. Our growth strategy is based on achieving a level of excellence in our chosen fields, training our staff to very high standards and growing our product knowledge to such a degree that we become their preferred supplier. We aim to use our well respected and dominant presence in our existing markets both in and beyond South Africa. Performance is key.

OUR FOCUS

To maintain our market profile as a “value for money” supplier of high quality goods and services to our customers. At all times we ensure that we keep abreast of technology and market trends through continual technological product improvement and training both locally and abroad. We continually interact with our customers, ensuring that we meet their needs at all times.

TRACE MEMBERSHIP CERTIFICATE

“TRACE International Inc. (TRACE) has successfully completed a TRACE Standard due diligence review of Monitoring and Control Laboratories (PTY) LTD.  TRACE has granted Monitoring and Control Laboratories (PTY) LTD a certificate of membership signifying the company’s commitment to transparency in international commercial transactions.

 

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