Terms of Service

Monitoring & Control Laboratories (Pty) Ltd Standard Terms & Conditions. Revised March 2020
1. Quotations are subject to E & O E (Errors and Omissions Excepted) and normally valid for 30 days, unless otherwise stated in writing, but are always subject to fluctuations in the exchange rate and suppliers’ Price Lists.
2. All orders accepted by Monitoring & Control Laboratories (Pty) Ltd are subject to the following Standard Terms and Conditions of Sale. Customers’ terms of purchase deferring there from will be valid only insofar as expressly and particularly confirmed by us in writing.
3. Prices are to be understood net, exclusive of VAT
4. Items quoted ex-stock are STPS (subject to prior sale). Normal delivery is ± 5 – 7 working days from receipt of order.
5. Delivery of imported goods, subject to stock availability, estimated at between 12 – 14 weeks for Sea freight, 4 – 6 weeks Consolidated Airfreight. (Priority Airfreight, charges are additional). Excludes delays beyond our control (e.g. Seizure by customs for inspection, shipping delays etc.) Should you require goods to be delivered to you by our courier, we will charge you at the rate as supplied by our courier.
6. Large consignments and equipment are delivered to ground floor level only. Extra charges for additional requirements are applicable. Installation and commissioning costs will be for your account. Quotations are available on request.
7. Goods less than 1 Kg’s in weight can be delivered by Speed Post Counter to Counter (within South Africa) GPO Computer Tracking number supplied at a R75.00 charge, including packing and delivery to our Post Office or Counter to Door at R110.00 ex VAT. Other prices can be quoted upon request.
8. Unless other terms have been agreed upon in writing, accounts are strictly 30 (thirty) days from date of statement.
9. Part-deliveries, if accepted by the Purchaser, are due for payment within 30 (thirty) days from date of statement. Partial deliveries will be made, unless otherwise advised. If part-deliveries are not acceptable by the Purchaser, this condition must be stated in the order.
10. Discounts reflected on the invoice will be forfeited if invoices are not paid within 30 (thirty) days from date of statement.
11. All payments should be received into our offices on or before the last working bank day of the month, following delivery. All cheques should be made out to Monitoring & Control Laboratories (Pty) Ltd. Payments by EFT are preferred.
12. For Cash Clients, Specials or Imported Items: 50% (fifty per cent) of the price is to be paid on placement of order, and the balance before delivery. For orders under R1 500-00, 100% is payable on placement of order.
13. The seller shall not bear any risk associated with the loss or theft of cheques sent by post. We would recommend payment by electronic transfer or direct deposit into our cheque account at Standard Bank, Norwood. Account Number: 201637006. Branch code: 004105 with notification of deposit to 011 608 4741 / 086 523 2456 (fax)
14. Late payments do not qualify for discounts and overdue accounts will attract interest at the rate of 1.5% per month.
15. Orders placed on an overdue account cannot be executed until all due amounts are settled, and we reserve the right to withdraw credit facilities should the account be persistently overdue.
16. For payments by Letter of Credit (100% at sight), these must be irrevocable, confirmed and issued by a First Class Bank. All bank charges outside South Africa are for the account of the applicant.
17. CANCELLATION OF ORDERS
Cancellation requests on special orders, local or imported, will not be accepted. All other confirmed and accepted orders cannot be cancelled except with our written consent.
18. All goods remain our property until the purchase price and all other costs, charges and expenses have been paid in full to Monitoring & Control Laboratories (Pty) Ltd.
19. Goods returned will not be accepted for credit unless prior approval has been obtained in writing, in which event a handling fee of 15% will be levied. Del. Note / Inv No’s must be quoted.
20. EXCHANGE RATE
Please note the selling prices for imported items are based on the Exchange Rate reflected in our quotations. Any variations between the above rate and actual paid rate will be for your account (debit or credit). Forward Cover can be purchased on request to obtain a firm Rand price.
21. Whilst the Seller undertakes to deliver the goods as soon as reasonably possible, the seller shall not be liable for any loss or damage whatsoever which the purchaser may suffer arising from the late delivery or non-delivery of the goods for any reason.
22. WARRANTY
a. The highest possible standards are maintained for our goods and services, and products are guaranteed on behalf of our overseas principals for a period of 12 (twelve) months unless otherwise stated in writing, subject to the conditions mentioned below, against defects in material & workmanship. This warranty is subject to the fulfillment of the following conditions:-
b. All claims must be presented in writing no later than 7 (seven) days from receipt of goods.
c. Faulty goods and goods which can be shown to have been defective prior to delivery, through inadequate material or bad workmanship, will be repaired or replaced at our option and expense. Adequate time must be allowed for us to effect alterations or replacements.
d. Our liability for faulty goods does not extend to deterioration caused by wear and tear, nor to damage due to faulty or careless handling, excessive strain, unsuitable service conditions, improper use or any other conditions whatsoever, which are beyond our control.
e. The Warranty becomes null and void if alterations or repairs are carried out by the purchaser or by third parties without our prior written consent.
f. Our liability is confined to our goods or parts and does not cover damages caused to plant machinery or other equipment or for any consequential loss or damage whatsoever.
23. Where applicable, Warranty Cards and Instruction Manuals are supplied with goods delivered.
24. Monitoring & Control Laboratories (Pty) Ltd will not accept any claims for shortages or breakage’s where Purchaser has accepted in writing the receipt of goods without checking.
25. Force Majeure. Neither party shall be liable for any failure to make or accept one or more deliveries arising out of compliance with any law, ordinance, regulation, ruling, order or other governmental action or arising out of acts of God, fire, flood, epidemics, war, sabotage, accidents, labour disputes, shortages or failure to supply materials or equipment, interruption of or delay in transportation, or any other similar circumstance beyond the control of the party.